催款邮件“三步骤”

催款邮件“三步骤”

第一封

Dear X,

Good morning!

May I ask have you confirmed the PI ? please send me bank receipt after transferred, so I can send to our accounting dept to sign the production paper, arrange your order immediately to catch a early schedule.

第二封（第一封基础上还没反应的话，注，第二封邮件和第一封时间间隔一周）
Drear X,

Good day!

May I ask have you confirmed this order yet ?

Sorry I didn’t mean to push you, today at our company routine meeting, PMC dept say the raw material lead time need longer time due to the peak season cooming, I want to catch a early schedule to you.
(这个或者以这个名义，
I keep chasing you because our manager ask me everytime at the meeting, I don’t know how to answer him, so I have turn to ask you, please understand.
我一直来追问您是因为我们经理每次开会都问我，我不知道如何回他… 这样子示弱，一个故事思维，一下子给客户一个代入感，这个销售在开会的时候被经理追问，被责备了…，如果是他是个采购，也是在公司上班的话，这种“示弱”很容易引起共情，这就是所谓的情感思维）

Please let me know if there’s any update, so I can act accordingly and prepare in advance to you.
（又或者I know you’re very busying, I would be appreciate if you can update me at your convenient time. 委婉绅士礼貌有木有？）

第三封催款邮件（第一，二封还不回的情况下，第三封邮件和第二封时间间隔一周）

Dear X,

Good morning!

I’ve send you two emails without any response, may I ask the reason? could you kindly reply my email?

If there’s anything make you hesitating to confirm, please tell me straightly, you’re my valued client, surely will try my best to give you best support!

Thank you very much and I look forward to hear from you soon!

基本这三封邮件过去，客户必回并且告知你反馈，不信的话可以试试