「外贸销冠」都在用的电话沟通话术

开头询问

1.
Hello, this is Lisa from China. May I speak to Jane?

2.
Good morning，this is Lisa. Is that Janes speaking?

3.
Good morning，this is Lisa. I’d like to speak to Jane, please.

4.
Hello, this is Lisa from China. I’m trying to contact Jane, please.

表明来意，确认是否可以进一步沟通

1.
Hi! This is Lisa from China, I’m calling to talk to you about the cooperation of the aroma diffuser, can I have your 3 minutes please？

2.
Hi, Jane, this is Lisa from China. I want to discuss something about aroma diffuser.

3.
Sorry to disturb you. We are manufacturer of aroma diffuser from China. I call today to look for the chance to cooperate with you. Just 3 minute please, ok?

4.
Sorry to bother you. We are a supplier of aromatherapy machines in China. I wonder if it’s possible for us to reach some cooperation. Can you give me 3 minutes of your time?

约下一次沟通的时间

1. Can I call you tomorrow morning at 10am ? About 3 minutes of your time.

2. What time is good for you? Will you be available tomorrow at 10 am?

介绍产品、说报价

1.
Through the introduction of Jack, 职务 of 公司名称, I learned that your company wants to expand the business of portable aroma diffuser. Our company has been in this business for 10 years, you don’t need to worry about quality.

2.
Compared with your company’s current products, our product has longer battery life, lighter weight, and is more suitable for consumers to carry around.

3.
Portable aroma diffuser has become popular among young people. The data shows that 72% of people are willing to use a aroma diffuser to relax themselves anytime, anywhere, which shows that it is a huge sales market.

提问挖掘需求

1.Is there any purchase plan for this quarter?

2.Do you have any plan to import these days?

3.Has your company ever imported from China?

4.Are there any special requirements for product design?

5.Do you need samples for testing?

结尾提出要发邮件

1.
OK. I will give you an email about our detailed offer for your information. Of course I would like to give you free sample if you need. Please reply my email with your address, I will make the sample delivery as soon as I can.

2.
Can you give me your email? I would like to send you a detailed offer and product introduction. Please give us a chance, we hope to benefit you through our professional services.

可否转接 or 给我目标人的电话

1.
Can I speak to Jack, the purchasing manager? This is a business call from China.

2. Can I talk to Jack for purchasing department?

3. Could you please take a message？

4. When is he free? I’ll call back later, I have something very important to confirm with him. Or can you tell me his mobile number?

5. Can you transfer the call for me? Or please give me his number.